By using this website or requesting a quote from Metals & Alloys Centre ("we", "us"), you agree to the terms below. If you do not agree, please contact us by phone instead and we will be glad to help you directly.
1. Information on this website
Everything on this website — including product listings, sizes, weights, and availability — is provided for general information only, errors and omissions excepted (E.&O.E.). We work to keep it accurate but do not warrant that any information is complete, current, or error-free, and we may change it at any time without notice.
2. Sizes and weights are nominal
All dimensions shown are nominal, and all weights are theoretical values calculated from standard industry formulas. Actual dimensions and weights vary with normal mill tolerances and processing. Figures on this site are suitable for estimating only. They are not a substitute for measurement, testing, or professional engineering review, and nothing on this site constitutes engineering, design, or safety advice. The buyer is solely responsible for determining that any material is suitable and safe for the buyer's intended use.
3. Quote requests and quotes
Submitting a quote request through this website does not create an order, a reservation of material, or a contract of any kind. All quotes we issue are estimates subject to confirmation, material availability, and prior sale, and are open for acceptance only for the validity period stated on the quote. Prices may change without notice until we confirm your order in writing. A contract is formed only when we accept your order in writing or by delivering the material.
4. Material, certification and suitability
Material is sold to the applicable mill specification as supplied to us. Mill test reports are available on request where we have received them from the producing mill. Unless expressly stated in writing on our quotation or invoice, we make no representation about the suitability of any material for a particular application, and all implied warranties and conditions, including fitness for a particular purpose, are excluded to the maximum extent permitted by applicable law. Cut pieces are supplied to commercially standard cutting tolerances unless closer tolerances are agreed in writing.
5. Limitation of liability
To the maximum extent permitted by applicable law, our total liability for any claim relating to this website, a quote, or material we supply is limited to the price actually paid to us for the specific material giving rise to the claim, and we are not liable for indirect, incidental, special, or consequential damages of any kind, including lost profits, loss of production, back-charges, or labour costs. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the laws of Ontario, or affects any non-waivable rights you have under applicable consumer protection law.
6. Safety, pickup and delivery
Metal products are heavy and may have sharp edges, burrs, and oils or coatings. Handle them with appropriate care and personal protective equipment. Visitors to our premises must follow posted rules and staff instructions. On pickup, the customer is responsible for a vehicle suited to the load and for the loading, securement, and transport of material once it leaves our dock, in compliance with applicable highway and safety regulations. Risk in the material passes to the buyer on pickup from our premises or on delivery to the buyer's designated location.
7. Returns
Returns are accepted only with our prior written authorization, and a restocking charge may apply to standard stock items. Material that has been cut to size, processed, or specially ordered cannot be returned. Claims for shortage or incorrect material must be made within a reasonable time, and in any event within 5 business days of receipt.
8. Payment terms
Unless credit terms have been approved in writing, payment is due at or before pickup or delivery. Credit accounts are payable per the terms stated on the invoice; overdue balances may bear interest at the rate stated on the invoice, and we may suspend supply on overdue accounts. Online payments are processed by our payment provider; we do not store your card or banking details.
9. Privacy
Contact details you submit with a quote request are used to respond to that request and administer any resulting business. We do not sell your information. We will not send you commercial electronic messages except as permitted by Canada's anti-spam legislation, and you can ask us any time to delete your contact information by writing to sales@metalsalloyscentre.com.
10. General
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, and the courts of Ontario have exclusive jurisdiction. If any part of these terms is found unenforceable, the remainder continues in effect. Our conditions of sale stated on a written quotation or invoice prevail over these website terms if they conflict.
Contact
Metals & Alloys Centre · 2581175 Ontario Inc.
15 Connie Crescent, Units 3–5, Concord, ON L4K 1L7
(905) 660-3386 · sales@metalsalloyscentre.com